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General Questions | THCa & THC | CBD & CBG | THCA Order Products | Orders & Returns | Payment & Shipping
THCA Order: General Questions
The FAQ didn’t answer my question, now what?
No worries—our team is here to help. You can email us at info@thcaorder.com with any questions not covered here.
How can I reach THCA Order Customer Support?
You can use the form on our Contact page, or email us directly at info@thcaorder.com. We respond Monday–Friday as quickly as possible.
Do you have a rewards program?
Yes! With our THCAOrder Rewards Program, every purchase earns you points that can be redeemed for discounts. Simply create an account, shop your favorite products, and start saving. You can also earn bonus points by leaving reviews and referring friends. Learn more here: /rewards.
THCA Order: THCa & THC Questions
What is THCa?
THCa (Tetrahydrocannabinolic acid) is a naturally occurring cannabinoid found in raw hemp and cannabis. In its raw form, THCa is non-psychoactive. When heated, it converts into THC, the compound known for producing psychoactive effects. THCa hemp flower is federally legal under the 2018 Farm Bill if it contains less than 0.3% Delta 9 THC on a dry weight basis.
Is THCa legal?
Yes. As long as THCa products contain less than 0.3% Delta 9 THC on a dry weight basis, they are federally legal under the 2018 Farm Bill. Some states may have specific restrictions, so it’s always wise to check local regulations before ordering.
Are hemp and marijuana the same?
Hemp and marijuana both come from the cannabis plant, but the legal difference lies in Delta 9 THC content. Hemp contains no more than 0.3% Delta 9 THC, while marijuana exceeds this limit. That means a strain testing at 25% THCa and 0.2% Delta 9 THC is legally hemp, even though heating it will convert THCa into THC.
Will I fail a drug test using THCa products?
Yes, consuming THCa products can cause you to fail a drug test. Most tests screen for THC metabolites, which appear after THCa is heated and converted into THC. If you are subject to drug testing, we recommend not using THCa products.
THCA Order: CBD & CBG Questions
What is CBD?
CBD (cannabidiol) is a non-intoxicating cannabinoid found in hemp. Many customers enjoy CBD for its naturally calming and balancing effects without the “high” associated with THC.
What is CBG?
CBG (cannabigerol) is often called the “mother cannabinoid” since other cannabinoids develop from it. While non-psychoactive, CBG is being studied for its potential benefits and is an exciting option for those seeking variety in hemp products.
THCA Order: Products
Where does THCA Order source flower?
Outside of our own New Mexico based farms, we work with trusted American farms that follow clean and responsible growing practices. All products are tested by third-party labs to ensure quality, purity, and compliance.
Does your flower contain THC?
All THCA Order products are Farm Bill compliant and contain less than 0.3% Delta 9 THC on a dry weight basis.
THCA Order: Orders & Returns
Do you offer returns?
We stand behind our products. Unopened items can be returned within 30 days of delivery for a refund. Please note that return shipping costs are the responsibility of the customer. Opened products are non-returnable.
THCA Order: Payment & Shipping
What is your shipping schedule?
- Orders placed Monday through Friday before 1:00 PM MT ship the same day.
- Orders placed after 1:00 PM MT or on holidays ship the next business day.
- All orders ship via UPS and FedEx to ensure privacy.
Is shipping discreet?
Yes. All orders are vacuum sealed to preserve freshness and shipped discreetly. Each package includes lab reports and legal documentation for compliance.
Do you accept cryptocurrency?
Coming Soon
Do you ship internationally?
At this time, we only ship within the United States.