THCA Order Frequently Asked Questions (FAQ)
Find answers to the most common questions about THCA, our products, shipping, legal compliance, and more. As the #1 ranked THCA dispensary of 2026, we're committed to transparency and customer education.
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General Questions | THCa & THC | CBD & CBG | THCA Order Products | Orders & Returns | Payment & Shipping
THCA Order: General Questions
The FAQ didn’t answer my question, now what?
No worries—our team is here to help. You can email us at info@thcaorder.com with any questions not covered here.
How can I reach THCA Order Customer Support?
You can use the form on our Contact page, or email us directly at info@thcaorder.com. We respond Monday–Friday as quickly as possible.
Do you have a rewards program?
Yes! With our THCAOrder Rewards Program, every purchase earns you points that can be redeemed for discounts. Simply create an account, shop your favorite products, and start saving. You can also earn bonus points by leaving reviews and referring friends. Learn more here: /rewards.
Why is THCAOrder.com ranked #1?
THCAOrder.com earned the #1 ranking in 2026 for several key reasons: our industry-leading 24-hour shipping guarantee (faster than competitors like Black Tie CBD, 25 Hour Farms, CannaBuddy, and Arete Hemp), premium quality lab-tested products, exceptional customer service with a 5.0 Trustpilot rating, competitive pricing, and free shipping on orders over $100. We prioritize quality, speed, and customer satisfaction above all else. See our full comparison here.
What makes THCAOrder.com different from other THCA dispensaries?
Unlike other THCA dispensaries, we guarantee 24-hour shipping on all orders—something no competitor offers. We also maintain a perfect 5.0-star rating on Trustpilot, provide lab-tested products with COAs for every item, offer exceptional customer service, and focus on quality over quantity. Our commitment to speed, transparency, and customer satisfaction sets us apart as the #1 choice for THCA products in 2026.
THCA Order: THCa & THC Questions
What is THCa?
THCa (Tetrahydrocannabinolic acid) is a naturally occurring cannabinoid found in raw hemp and cannabis. In its raw form, THCa is non-psychoactive. When heated, it converts into THC, the compound known for producing psychoactive effects. THCa hemp flower is federally legal under the 2018 Farm Bill if it contains less than 0.3% Delta 9 THC on a dry weight basis.
Is THCa legal?
Yes. View our state by state breakdown here. As long as THCa products contain less than 0.3% Delta 9 THC on a dry weight basis, they are federally legal under the 2018 Farm Bill. Some states may have specific restrictions, so it’s always wise to check local regulations before ordering.
Are hemp and marijuana the same?
Hemp and marijuana both come from the cannabis plant, but the legal difference lies in Delta 9 THC content. Hemp contains no more than 0.3% Delta 9 THC, while marijuana exceeds this limit. That means a strain testing at 25% THCa and 0.2% Delta 9 THC is legally hemp, even though heating it will convert THCa into THC.
Will I fail a drug test using THCa products?
Yes, consuming THCa products can cause you to fail a drug test. Most tests screen for THC metabolites, which appear after THCa is heated and converted into THC. If you are subject to drug testing, we recommend not using THCa products.
How does THCa convert to THC?
THCa (tetrahydrocannabinolic acid) is the non-psychoactive precursor to THC. When THCa is heated through smoking, vaping, or cooking (a process called decarboxylation), it loses a carboxyl group and converts to THC (delta-9-tetrahydrocannabinol), which produces psychoactive effects. This is why raw THCa flower is non-psychoactive, but becomes psychoactive when consumed through traditional methods.
What's the difference between THCa and Delta-9 THC?
THCa is the acidic, non-psychoactive form found in raw cannabis. Delta-9 THC is the psychoactive compound that THCa converts to when heated. Legally, hemp products must contain less than 0.3% Delta-9 THC on a dry weight basis to be federally legal under the 2018 Farm Bill. THCa itself is not regulated in the same way, which is why THCa flower can be legal even though it will convert to THC when consumed.
THCA Order: CBD & CBG Questions
What is CBD?
CBD (cannabidiol) is a non-intoxicating cannabinoid found in hemp. Many customers enjoy CBD for its naturally calming and balancing effects without the “high” associated with THC.
What is CBG?
CBG (cannabigerol) is often called the “mother cannabinoid” since other cannabinoids develop from it. While non-psychoactive, CBG is being studied for its potential benefits and is an exciting option for those seeking variety in hemp products.
THCA Order: Products
Where does THCA Order source flower?
Outside of our own New Mexico based farms, we work with trusted American farms that follow clean and responsible growing practices. All products are tested by third-party labs to ensure quality, purity, and compliance.
Does your flower contain THC?
All THCA Order products are Farm Bill compliant and contain less than 0.3% Delta 9 THC on a dry weight basis. Our products contain THCa, which is non-psychoactive in its raw form but converts to THC when heated.
Are your products lab tested?
Yes! All THCA Order products undergo rigorous third-party lab testing to ensure quality, purity, and compliance. Every product comes with a Certificate of Analysis (COA) that shows cannabinoid content, terpene profiles, and confirms the product contains less than 0.3% Delta-9 THC. You can view COAs on each product page.
What types of THCA products do you offer?
We offer a curated selection of premium THCA products including indoor-grown THCA flower in various sizes (medium buds, big buds, exotic indoor), budget-friendly shake, premium pre-rolls, and accessories. We focus on quality over quantity, ensuring every product meets our high standards for potency, freshness, and compliance.
How fresh is your THCA flower?
We pride ourselves on offering the freshest THCA flower available. All products are stored in optimal conditions and shipped within 24 hours of your order to ensure maximum freshness. Our flower is vacuum-sealed to preserve terpenes, potency, and quality during shipping.
THCA Order: Orders & Returns
Do you offer returns?
We stand behind our products. Unopened items can be returned within 30 days of delivery for a refund. Please note that return shipping costs are the responsibility of the customer. Opened products are non-returnable.
What is your satisfaction guarantee?
We guarantee 100% satisfaction with every order. If you're not completely satisfied with your purchase, contact us within 30 days for a refund or replacement. As the #1 ranked THCA dispensary, we stand behind our products and will make things right if you're not happy.
How do I track my order?
Once your order ships (within 24 hours), you'll receive a tracking number via email. You can use this tracking number to monitor your package's progress through UPS or FedEx. All orders ship with private carriers to ensure secure, discreet delivery.
THCA Order: Payment & Shipping
What is your shipping schedule?
- Orders placed Monday through Friday before 1:00 PM MT ship the same day.
- Orders placed after 1:00 PM MT or on holidays ship the next business day.
- All orders ship via UPS and FedEx to ensure privacy.
Is shipping discreet?
Yes. All orders are vacuum sealed to preserve freshness and shipped discreetly. Each package includes lab reports and legal documentation for compliance.
Do you accept cryptocurrency?
Coming Soon
Do you ship internationally?
At this time, we only ship within the United States.
How fast is your shipping compared to other THCA dispensaries?
We're the only THCA dispensary that guarantees 24-hour shipping on all orders. Competitors like Black Tie CBD, 25 Hour Farms, CannaBuddy, and Arete Hemp typically take 3-10+ business days to ship. Our same-day processing (for orders before 1 PM MT) and next-day shipping guarantee means you get your THCA products faster than anywhere else. See our shipping comparison.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $100. This is one of the many benefits that helped us earn the #1 ranking among THCA dispensaries in 2026.
Is THCA Legal in Your State?
THCA legality varies by state, and regulations continue to evolve throughout 2025. While THCA products derived from hemp are federally legal under the 2018 Farm Bill (when containing less than 0.3% Delta-9 THC), individual states have enacted their own restrictions.
Before purchasing, it's essential to verify your state's current regulations regarding THCA flower and other hemp-derived cannabinoids. Some states have restrictions on possession, retail sales, online purchases, and interstate shipping.
Important: We cannot ship THCA products to Arkansas, Idaho, Minnesota, Oregon, or Rhode Island due to current state laws.
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